最新动态:
当前位置:口语资料>商务对话>商务英语对话:冰箱的售后服务问题
推荐文章
相关文章

商务英语对话:冰箱的售后服务问题

发布: 2018-02-07 21:06  来源:未知 编辑:admin 查看: 字体: [ ]

(单词翻译:双击或拖选)

K: Hello. May I talk with the person in charge here?

你好,我可以和这里的负责人谈一下吗?

 

L: Hello. I am the general manager here. Can I help you?

你好。我是这里的总经理。请问你有什么事 吗?

 

K: This is my business card. We imported a batch of refrigerators from your company not long ago. Much to our surprise, a lot of customers complained that there had something wrong with the power plug after we sold the goods to them.

这是我的名片。我们不久前从你们公司进口了一批冰箱。货物销售给顾客后,令我们惊讶的是,好多顾客反映电源插头有毛病。

 

L: Is this the true? We examined all the products carefully before shipment.

是真的吗?发货前我们把所有产品都仔细检査了啊。

 

k: Since I come all the way from the place so far away place, I couldn't take a joke about such a thing. How do you think we shall solve it?

我既然从这么远的地方过来,是不会拿这样的事情开玩笑的。你说怎么解决吧?

 

L: We are regular manufacturer and also have certain reputation in the world, if what you said is the facts, we will think of some way to remedy it. We really didn't expect such things.

我们是正规的生产厂家,在世界上也有一定的声誉。如果你说的是事实,我们一定会想办法弥补的。我们也真的没想到会出现这样 的情况。

 

K: Then how do you want to remedy it specifically?

那你要具体怎么弥补呢?

 

L: We have established after-sale service center in many cities of many countries of the world. We will deliver and install the commodity for our customers freely. And if the customer complains the refrigerator has a problem, we will provide free on-site maintenance.

我们在世界上很多国家的很多城市都设有售 服务中心。我们会免费给顾客托运、安装。如果客户抱怨冰箱有问题,我们也会免费上门维修的。

 

K:That would be great. I thought we would have to take the goods back again.

那就太好了。我本以为我们还必须把货物运回来呢。

 

L:That would be too troublesome and unnecessary.I'm sorry for the trouble the refrigerator brings you.

那样太麻烦了。也是不必要的。对冰箱毛病给你们带来的麻烦,我表示很抱歉。

 

K:It doesn't matter. It is good as long as the problem is solved.

没关系。只要问题解决了就好了。

[收藏]  [打印]  [关闭]

关于我们 使用指南 友情链接 联系我们 图书代购 充值说明

有任何问题,请给我们留言, 管理员邮箱:oralp@126.com 联系电话:0535-2129302

网站管理员:10001  在线客服:10005 10006 客服QQ:点击这里给我发消息

© Copyright 2008-2010 口语陪练网     鲁ICP备10014333号-14